Early U.S. beta · Updated September 2, 2026

Privacy Policy

This policy explains how Wrytely handles information during its early U.S. beta. Additional legal and business details will be completed before a broader public launch.

Information we collect

• Account details supplied through Clerk, including user ID, name, email address, verification state, and profile image.
• Handwriting template images you choose to upload, generated glyphs, style manifests, and style metadata.
• Document-generation and processing records, including job status, timestamps, allowance usage, errors, and generated-output metadata.
• Subscription, trial, payment-method status, and transaction records supplied by Stripe. Wrytely does not receive or store complete payment-card numbers.
• Security, consent, and operational records, including consent text/version, deletion tasks, limited request hashes, and restricted error-monitoring events when monitoring is enabled.
• A protected trial anti-abuse code if you start a Plus or Pro trial, as described below.

We receive this information from you, your use of Wrytely, and service providers that support authentication, payments, hosting, databases, storage, processing, and security monitoring.

How we use information

• Provide accounts, handwriting processing, rendering, exports, billing, and support.
• Apply plan allowances, prevent duplicate charges or usage, and enforce one trial per verified identity.
• Protect Wrytely, investigate abuse, correct failures, and comply with legal obligations.
• Maintain and improve reliability using limited operational information.

Wrytely processes handwriting to create the style you request. It is not used to identify or authenticate you.

Free-trial abuse prevention

After Stripe confirms that your card was saved for a Plus or Pro trial, Wrytely creates a keyed HMAC-SHA-256 code from your verified primary email. The anti-abuse record does not contain your email address. It contains the protected code, the key version, the selected trial type, the claim date, and the agreement text/version and acceptance time shown when you started the trial. We use it to enforce the one-trial policy and preserve evidence of your post-trial billing authorization.

We retain this minimal record for the lifetime of the Wrytely service, including after account deletion. Because Wrytely can compare a verified email with the protected code using a separately secured key, we treat the code as pseudonymous personal information rather than anonymous information.

Retention and deletion

• Account and billing records are kept while needed to provide the account, complete transactions, resolve disputes, satisfy legal obligations, and operate deletion safeguards.
• Uploaded handwriting and generated styles remain until you delete the style or account. Losing paid access locks retained styles; it does not automatically delete them.
• Raw upload and processing files are kept only as long as reasonably necessary to process, retry, secure, and delete the requested style. More specific retention periods or criteria will be added before public launch where required.
• When account deletion completes, Wrytely removes ordinary account data and customer content and anonymizes limited consent evidence under its approved retention schedule.
• The trial anti-abuse record described above remains for the service lifetime and its account link is removed.

Service providers and disclosures

We disclose information to providers that perform authentication, hosting, database, private object storage, background processing, payments, security monitoring, and professional support for Wrytely. They receive information only for those business purposes. We may also disclose information when required by law, to protect rights and safety, or as part of a properly disclosed business transfer.

Sale, targeted advertising, and profiling

Wrytely does not currently sell personal information, share it for cross-context behavioral advertising, use it for targeted advertising, or perform profiling that produces legal or similarly significant effects. If these practices change, we will update this policy and provide any legally required opt-out mechanism before the change takes effect.

Your U.S. privacy choices

Depending on where you live and whether a state privacy law applies to Wrytely, you may have rights to confirm processing, access, correct, delete, or obtain a portable copy of personal information, and to appeal a denied request. You may also have rights concerning sale, targeted advertising, profiling, or sensitive information; Wrytely does not currently conduct those activities as described above.

Use the authenticated account-deletion control or email legal@wrytely.io. We may need to verify your identity. We will not discriminate against you for exercising an applicable privacy right. If we deny a request, our response will explain the reason and any available appeal method.

Children

Wrytely's early U.S. beta is for people who are 18 or older. People under 18 may not start a trial, create a custom handwriting style, or submit personal information through the beta. If you believe someone under 18 has provided personal information, contact us so we can investigate and delete it as appropriate.

Security and policy changes

We use administrative, technical, and organizational safeguards designed to protect personal information. No system can guarantee absolute security. Material policy changes will be posted here with a new effective date and additional notice when required by law.

Contact

Privacy, deletion, and legal requests: legal@wrytely.io. General support: support@wrytely.io.